Glauber Zagoto

Glauber Zagoto
Expert em Customer Experience solution

I drive ours clients to be connected digitally through all the channels. Allowing their presence all the technologies such as Chat, Virtual Agent, IVR and all the necessary pack to make a shortcut from the customer to their main proposal, be listened, however the channel it is. By the CX Experience, I have the great opportunity to show to our customers how beneficial is to bring value the customer listening.

Contato Minha Experiência

Minha Experiência

  • Customer Experience Expert / IT Solutions Architect
    @ Capgemini
    In August 2013
  • Project Manager
    @ Capgemini
    From February 2013 to July 2013
  • Network Specialist
    @ Capgemini
    From March 2011 to February 2013
  • WAN Specialist
    @ Food & Beverages
    From August 2010 to March 2011
  • Infraestructure Consultant
    @ Marketing and Advertising Firm
    From April 2010 to September 2010
  • Senior Network Analyst
    @ Internet
    From September 2008 to April 2010
  • Senior Network Analyst
    @ Internet
    From June 2006 to March 2010
  • Senior Network Engineer
    @ Marketing and Advertising Firm
    From February 2003 to June 2006

No Twitter